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Reclaiming a Domain: Unlocking a Domain Previously Used with Microsoft 365Reclaiming a Domain: Unlocking a Domain Previously Used with Microsoft 365

17/02/202317/02/2023 Fabrizio VolpeFabrizio Volpe 0 Comments

In this blog post, I shared my frustrating experience trying to enable Microsoft 365 for an internet domain I purchased ...

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Microsoft Teams – What to Do Before March 2023 if You Use Phone Number Extensions (MC487014)Microsoft Teams – What to Do Before March 2023 if You Use Phone Number Extensions (MC487014)

14/02/202314/02/2023 Fabrizio VolpeFabrizio Volpe 0 Comments

Microsoft has announced a change (MC487014) that will impact all organizations using extensions in their phone numbers on Microsoft Teams. ...

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Solving the Puzzle: A Guide to Enabling Free Audio Conferencing on Microsoft TeamSolving the Puzzle: A Guide to Enabling Free Audio Conferencing on Microsoft Team

12/02/202312/02/2023 Fabrizio VolpeFabrizio Volpe 0 Comments

Organizations are still facing difficulties in enabling the free audio conferencing licenses for Teams, despite its valuable benefits. This is ...

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Domain Reuse Headaches: why Purchasing a Domain Previously Used with Microsoft 365 is not a Good IdeaDomain Reuse Headaches: why Purchasing a Domain Previously Used with Microsoft 365 is not a Good Idea

04/02/202304/02/2023 Fabrizio VolpeFabrizio Volpe 0 Comments

Did you buy an Internet domain only to find out it was previously used for Microsoft 365 by another company? ...

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Global Reader Role: Limited Access to Microsoft Teams Admin CenterGlobal Reader Role: Limited Access to Microsoft Teams Admin Center

12/01/202312/01/2023 Fabrizio VolpeFabrizio Volpe 0 Comments

The Global Reader role in Microsoft 365 is often used to assess a customer's tenant because it presents a low ...

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Microsoft Teams – Is the Last Available Agent in a Call Queue Able to Refuse a Call?Microsoft Teams – Is the Last Available Agent in a Call Queue Able to Refuse a Call?

06/01/202306/01/2023 Fabrizio VolpeFabrizio Volpe 3 Comments

It is not currently possible for an agent in a call queue in Microsoft Teams to refuse an incoming call ...

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