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Office 365

Teams – Manage Unassigned Phone Numbers (with an Audiocodes SBC)

15/12/2020 Fabrizio Volpe 0

Unassigned numbers management is essentially the capability of redirecting calls to a number in a company DDIs range but not assigned to any user to a switchboard/voicemail/automatic answer. At the […]

Teams (Hybrid Deployment with SfB) – Set Up Hybrid – Office 365 Admin Role Requirements

13/12/2020 Fabrizio Volpe 0

As a part of the hybrid Skype for Business setup process, the last step is to run the “Set up hybrid with Teams and Skype for Business Online” from the […]

Teams (Hybrid Deployment with SfB) – Organization Cannot be Upgraded to TeamsOnly

10/12/2020 Fabrizio Volpe 0

A few days ago, I was trying to change the Teams Upgrade policy of a tenant from “Skype for Business with Teams collaboration” to “Teams Only“. The company still had […]

Teams – Quick Guide to Meeting Policies

02/12/2020 Fabrizio Volpe 0

When I started looking at the Meeting Policies for Teams some time ago, I thought that the whole explanation was a bit convoluted. The most recent documentation from Microsoft does […]

Teams – Scripting and Music on Hold

25/11/2020 Fabrizio Volpe 2

A requests that I have received more than once from customers is to replace the default music on hold in Microsoft Teams. At the moment there are some limitations in […]

Teams and First Line Workers

02/04/2020 Fabrizio Volpe 0

Microsoft defines a firstline worker as someone who serves as the “first point of contact between a company and the outside world.” They are “often the first to engage customers” […]

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Published Books

Book Cover: Lync Server Cookbook

Lync Server Cookbook

Recent Posts

  • Teams – Voice and Chat Features Customers Require After a Migration (and are Still Not There) – (Uservoice)
  • Teams – Direct Routing – The impact of Media Bypass on remote working (home working) users
  • Teams – Removing (Decommissioning) Skype for Business Server after Microsoft Teams migration
  • Teams – Direct Routing – Missing Set-CsUser cmdlet in PowerShell
  • Teams – Auto Attendants – Add Holiday Call Settings With a Script

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