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Solving the Puzzle: A Guide to Enabling Free Audio Conferencing on Microsoft TeamSolving the Puzzle: A Guide to Enabling Free Audio Conferencing on Microsoft Team

12/02/202312/02/2023| 0 Comments| 12:44 pm Fabrizio VolpeFabrizio Volpe

Organizations are still facing difficulties in enabling the free audio conferencing licenses for Teams, despite its valuable benefits. This is ...

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Domain Reuse Headaches: why Purchasing a Domain Previously Used with Microsoft 365 is not a Good IdeaDomain Reuse Headaches: why Purchasing a Domain Previously Used with Microsoft 365 is not a Good Idea

04/02/202304/02/2023| 0 Comments| 12:00 pm Fabrizio VolpeFabrizio Volpe

Did you buy an Internet domain only to find out it was previously used for Microsoft 365 by another company? ...

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Global Reader Role: Limited Access to Microsoft Teams Admin CenterGlobal Reader Role: Limited Access to Microsoft Teams Admin Center

12/01/202312/01/2023| 0 Comments| 7:00 pm Fabrizio VolpeFabrizio Volpe

The Global Reader role in Microsoft 365 is often used to assess a customer's tenant because it presents a low ...

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Microsoft Teams – Is the Last Available Agent in a Call Queue Able to Refuse a Call?Microsoft Teams – Is the Last Available Agent in a Call Queue Able to Refuse a Call?

06/01/202306/01/2023| 3 Comments| 12:18 pm Fabrizio VolpeFabrizio Volpe

It is not currently possible for an agent in a call queue in Microsoft Teams to refuse an incoming call ...

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Microsoft Teams – Using Sensitivity Labels to Control External Access to TeamsMicrosoft Teams – Using Sensitivity Labels to Control External Access to Teams

12/12/202212/12/2022| 0 Comments| 1:16 pm Fabrizio VolpeFabrizio Volpe

In this video, we'll be discussing how sensitivity labels can be used to control external access to Teams in Microsoft ...

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Microsoft Teams – Transferring a Call Still in Hold? Works Only in Specific ScenariosMicrosoft Teams – Transferring a Call Still in Hold? Works Only in Specific Scenarios

05/12/202205/12/2022| 2 Comments| 2:29 pm Fabrizio VolpeFabrizio Volpe

Transferring a call that was put in hold is not doable with the desktop client ofMicrosoft Teams. However, the web ...

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