{"id":3050,"date":"2024-05-02T09:36:02","date_gmt":"2024-05-02T09:36:02","guid":{"rendered":"https:\/\/modern-workplace.uk\/?p=3050"},"modified":"2024-05-02T09:49:42","modified_gmt":"2024-05-02T09:49:42","slug":"teams-virtual-sbc-closing-azure-network-ports-warnings-for-azureloadbalancer-and-virtualnetwork-2-2-2-2-3-2-3-2-2-2-2-2-3-2-2-3-2-3-2-2-2-4-3-3-3","status":"publish","type":"post","link":"https:\/\/modern-workplace.uk\/?p=3050","title":{"rendered":"How to Restore Microsoft Authenticator App on a New Device &#8211; Action Required &#8211; Scan the QR Code"},"content":{"rendered":"\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">If you rely on Microsoft Authenticator for Multi-Factor Authentication (MFA) on various services and have lost or switched devices, here&#8217;s a straightforward guide to regain access smoothly:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Backup Your Authenticator App<\/strong>: before switching devices, enable the backup feature on your old phone\u2019s Microsoft Authenticator app. This step ensures that you don\u2019t have to manually recreate your entire account list.<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-09500.png\"><img loading=\"lazy\" decoding=\"async\" width=\"912\" height=\"306\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-09500.png\" alt=\"Enable backup in your Authenticator App\" class=\"wp-image-3051\" style=\"width:500px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-09500.png 912w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-09500-300x101.png 300w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-09500-768x258.png 768w\" sizes=\"auto, (max-width: 912px) 100vw, 912px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Install and Restore<\/strong>: on your new device, download and open the Microsoft Authenticator app. Select \u2018<span style=\"text-decoration: underline;\">Restore from backup<\/span>\u2019 right after installation to begin restoring your accounts.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095401.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095401-1024x486.png\" alt=\"Restore from backup\" class=\"wp-image-3052\" style=\"width:501px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095401-1024x486.png 1024w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095401-300x142.png 300w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095401-768x364.png 768w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095401.png 1379w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Authenticate: log in using the same account that you used for creating the backup. Your accounts list should now be restored, but note that:\n<ul class=\"wp-block-list\">\n<li>Accounts using only password <strong>code generators <\/strong>will be fully functional immediately (like LinkedIn).<\/li>\n\n\n\n<li>Accounts using <strong>Push Notification<\/strong> or <strong>Phone Sign-In<\/strong> might show an \u201c<span style=\"text-decoration: underline;\">Action Required<\/span>\u201d error.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095402.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"374\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095402-1024x374.png\" alt=\"Password code generators will be fully functional\" class=\"wp-image-3053\" style=\"width:504px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095402-1024x374.png 1024w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095402-300x110.png 300w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095402-768x281.png 768w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095402.png 1146w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095834.png\"><img loading=\"lazy\" decoding=\"async\" width=\"671\" height=\"326\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095834.png\" alt=\"Action required\" class=\"wp-image-3054\" style=\"width:510px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095834.png 671w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095834-300x146.png 300w\" sizes=\"auto, (max-width: 671px) 100vw, 671px\" \/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Opening the account You will see the message &#8220;<strong>Scan the QR code provided by your organization to finish recovering the account<\/strong>&#8220;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095908.png\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"266\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095908-1024x266.png\" alt=\"Scan the QR code provided by your organization to finish recovering the account\" class=\"wp-image-3055\" style=\"width:508px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095908-1024x266.png 1024w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095908-300x78.png 300w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095908-768x199.png 768w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-095908.png 1144w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fixing the \u2018Action Required\u2019 Error<\/strong>:To generate the QR code go to <a href=\"https:\/\/mysignins.microsoft.com\/security-info\">https:\/\/mysignins.microsoft.com\/security-info<\/a> and login with your account. <\/li>\n\n\n\n<li>In <strong>Security info<\/strong> select &#8220;<strong>Add sign-in method<\/strong>&#8220;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100545.png\"><img loading=\"lazy\" decoding=\"async\" width=\"762\" height=\"446\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100545.png\" alt=\"Security info select &quot;Add sign-in method&quot;\" class=\"wp-image-3056\" style=\"width:509px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100545.png 762w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100545-300x176.png 300w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100545-250x145.png 250w\" sizes=\"auto, (max-width: 762px) 100vw, 762px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select <strong>Authenticator app<\/strong>. A QR code will appear for you to scan with your new device.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><a href=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100659.png\"><img loading=\"lazy\" decoding=\"async\" width=\"475\" height=\"213\" src=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100659.png\" alt=\"A QR code will be generated and you can scan it from your mobile.\" class=\"wp-image-3058\" style=\"width:462px;height:auto\" srcset=\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100659.png 475w, https:\/\/modern-workplace.uk\/wp-content\/uploads\/2024\/05\/Screenshot-2024-05-02-100659-300x135.png 300w\" sizes=\"auto, (max-width: 475px) 100vw, 475px\" \/><\/a><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Final Step<\/strong>: do not forget to remove your old mobile phone from the listed sign-in methods to maintain security.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Following these steps will help you transition your MFA settings to a new device without compromising on security.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This blog post provides a detailed guide on how to restore Microsoft Authenticator access on a new device. It covers enabling backups on the old device, restoring accounts on the new device, and resolving issues related to specific types of authentication methods.<\/p>\n","protected":false},"author":1,"featured_media":3061,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[821,753,757],"tags":[762,759,751,77,755,824,822,83],"class_list":["post-3050","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-821","category-microsoft365","category-office-365","tag-microsoftteams","tag-microsoft-365","tag-microsoft-teams","tag-office-365","tag-teams","tag-teams-administrator","tag-teams-telephony-administrator","tag-voice"],"_links":{"self":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/3050","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3050"}],"version-history":[{"count":2,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/3050\/revisions"}],"predecessor-version":[{"id":3062,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/3050\/revisions\/3062"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/media\/3061"}],"wp:attachment":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3050"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3050"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3050"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}