NCE tiene las siguientes caracter\u00edsticas:<\/p>\n\n\n\n
- \n
- Suscripciones mensuales y anuales (la suscripci\u00f3n mensual es m\u00e1s cara que la anual).<\/li>\n<\/ul>\n\n\n\n
- \n
- Una vez que se ha activado una suscripci\u00f3n anual, solo se puede cancelar o reducir dentro de los 7 d\u00edas posteriores a la activaci\u00f3n (las actualizaciones o aumentos de cantidad en las suscripciones a\u00fan son posibles incluso despu\u00e9s del plazo de 7 d\u00edas).<\/li>\n<\/ul>\n\n\n\n
- \n
- Los clientes no podr\u00e1n cancelar las suscripciones o cambiar de socios de transacci\u00f3n CSP durante el plazo acordado.<\/li>\n<\/ul>\n\n\n\n
Los planes de llamadas disponibles en NCE son el Plan de Llamadas de Pago por Uso<\/a>. Como se indica en la publicaci\u00f3n New commerce overage for telco pay-as-you-go<\/a>, ya no se puede comprar Cr\u00e9ditos de Llamada. En su lugar, se utiliza Sobrecarga (y ten\u00edamos tanto la Suscripci\u00f3n como la Sobrecarga habilitadas).<\/p>\n\n\n\n
![\"\"](\"https:\/\/modern-workplace.uk\/wp-content\/uploads\/2023\/03\/Overage-1024x303.jpg\")
<\/a><\/figure>\n\n\n\nLos planes de llamadas de Pago por Uso incluyen minutos ilimitados de llamadas entrantes. Sin embargo, esto tiene sentido para un usuario est\u00e1ndar. \u00bfQu\u00e9 sucede cuando necesita configurar un n\u00famero gratuito (donde en realidad las llamadas entrantes tienen un costo para quien recibe la llamada)?<\/p>\n\n\n\n
Bueno, en ese caso parece que los NCE no est\u00e1n funcionando como se esperaba.<\/p>\n\n\n\n
La \u00fanica soluci\u00f3n que encontramos fue comprar Cr\u00e9ditos de Comunicaci\u00f3n<\/strong> fuera del acuerdo de NCE (por lo que los cr\u00e9ditos tienen que comprarse directamente a Microsoft).<\/p>\n\n\n\n
Tan pronto como agregamos los cr\u00e9ditos, el n\u00famero gratuito comenz\u00f3 a funcionar como se esperaba.<\/p>\n\n\n\n
Parece que hay una pieza faltante en el NCE de Microsoft, y la documentaci\u00f3n tampoco lo menciona.<\/p>\n","protected":false},"excerpt":{"rendered":"
We deployed a Toll-Free phone number for a customer using Microsoft Calling Plans and noticed that the number always gave a busy tone. The customer was using NCE (New Commerce Experience), a platform for customers of Cloud Solution Providers that provides per-seat licensing. The NCE only offers Pay-As-You-Go calling plans, which includes unlimited minutes of incoming calls, but not for Toll-Free numbers where incoming calls have a cost. The only solution was to buy Communication Credits directly from Microsoft outside the NCE agreement, which allowed the Toll-Free number to work as expected. This appears to be a missing piece in Microsoft’s NCE and documentation.<\/p>\n","protected":false},"author":1,"featured_media":2870,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[810,598,753,752,757],"tags":[762,817,816,759,751,814,815,77,755,83],"class_list":["post-2871","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-810","category-espanol-2","category-microsoft365","category-microsoft-teams","category-office-365","tag-microsoftteams","tag-cloud-solution-provider","tag-csp","tag-microsoft-365","tag-microsoft-teams","tag-nce","tag-new-commerce-experience","tag-office-365","tag-teams","tag-voice"],"_links":{"self":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/2871","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2871"}],"version-history":[{"count":1,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/2871\/revisions"}],"predecessor-version":[{"id":2872,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/2871\/revisions\/2872"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/media\/2870"}],"wp:attachment":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2871"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2871"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2871"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
- Los clientes no podr\u00e1n cancelar las suscripciones o cambiar de socios de transacci\u00f3n CSP durante el plazo acordado.<\/li>\n<\/ul>\n\n\n\n
- Una vez que se ha activado una suscripci\u00f3n anual, solo se puede cancelar o reducir dentro de los 7 d\u00edas posteriores a la activaci\u00f3n (las actualizaciones o aumentos de cantidad en las suscripciones a\u00fan son posibles incluso despu\u00e9s del plazo de 7 d\u00edas).<\/li>\n<\/ul>\n\n\n\n