Also if I absolutely love Teams (and Office 365), there are still some voice-related features that were available in Skype for Business (SfB) and that our customers really miss when they migrate to Teams.<\/p>\n\n\n\n
I will write a list here (with an explanation about why it would be useful to have it in Teams too) with the related Uservoice. I am sure that voting for them will add a little bit of pressure on Microsoft \ud83d\ude42<\/p>\n\n\n\n
I hope Teams will tick all the boxes quickly.<\/p>\n\n\n\n
Separate user call notification from group call notification <\/strong><\/p>\n\n\n\n (Let me add: improve the whole call notification system in Teams<\/strong>)<\/p>\n\n\n\n The experience with call notifications in Teams is really far from optimal. When you get a call as an agent of a Call Queue or as a member of a Group call pickup the toast notificatrion \/ screen popup is really clear about where the call was originally directed.<\/p>\n\n\n\n But, if you miss a call or you do not see the toast notification, call notification is no help. Do I have to say that this has an impact on the user experience and adoption? Unassigned phone numbers management<\/strong><\/p>\n\n\n\n Do you remember the Skype for Business feature to manage unassigned numbers? Well, there is nothing like that in Teams. You can manage it on the SBC (as I explained here https:\/\/modern-workplace.uk\/?p=2081<\/a> ) but it is not as easy as it was. <\/p>\n\n\n\n There are at least three different Uservoice votes to give here<\/p>\n\n\n\n https:\/\/microsoftteams.uservoice.com\/forums\/555103-public\/suggestions\/35098375-enable-the-ability-to-forward-a-non-used-number-to<\/a><\/p>\n\n\n\n https:\/\/microsoftteams.uservoice.com\/forums\/555103-public\/suggestions\/38673550-unassigned-number-range<\/a><\/p>\n\n\n\n https:\/\/microsoftteams.uservoice.com\/forums\/555103-public\/suggestions\/37841419-manage-on-prem-phone-numbers<\/a><\/p>\n\n\n\n Voicemail on busy<\/strong><\/p>\n\n\n\n Many users would love the option to send a call to their voicemail when they are busy.<\/p>\n\n\n\n https:\/\/microsoftteams.uservoice.com\/forums\/555103-public\/suggestions\/38335699-voicemail-on-busy<\/a><\/p>\n\n\n\n Ability to notify everyone in a CHAT thread with the @everyone tag is needed<\/strong><\/p>\n\n\n\n This is not a voice-related feature, but makes sense in my opinion, from an adoption point of view (instead of having to type all the names manually)<\/p>\n\n\n\n
https:\/\/microsoftteams.uservoice.com\/forums\/555103-public\/suggestions\/36734686-show-if-call-forwarded-or-from-a-call-group-in-cal<\/a><\/p>\n\n\n\n