{"id":183,"date":"2013-03-31T20:51:56","date_gmt":"2013-03-31T20:51:56","guid":{"rendered":"http:\/\/blog.lync2013.org\/?p=61"},"modified":"2014-05-06T09:06:16","modified_gmt":"2014-05-06T09:06:16","slug":"ten-tips-for-implementing-lync-server-2010","status":"publish","type":"post","link":"https:\/\/modern-workplace.uk\/?p=183","title":{"rendered":"Ten Tips For Implementing Lync Server 2010"},"content":{"rendered":"<p><span style=\"font-family: Georgia, Palatino;\"><em>Recently, I read a phrase that seems like a good starting point for this article: \u201cLync is easy, it\u2019s the world around that\u2019s complicated.\u201d<\/em><\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\"><em>Anyone who has deployed a unified communications product knows that the real challenge is to make it talk with and integrate into the existing environment.<\/em><\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\"><em>This article delivers ten high-level tips to provide you with some food for thought to use when planning your next Lync Server deployment. This list is by no means comprehensive and to narrow the scope, I dropped Enterprise Voice from the conversation.<\/em><\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\"><em>I hope you enjoy this lighthearted approach and encourage you to share your tips in the Comments section.<\/em><\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">1. The more you study, the better you deploy<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">With a little bit of digging it\u2019s easy to find great offers for free training, hints, step-by-step manuals, videos, and labs to help you understand and deploy Lync Server. In addition, Lync experts are usually ready and willing to answer your questions\u2014especially if you show that you\u2019ve tried to understand the topic before asking for help.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Don\u2019t waste those opportunities trying a next, next and next installation. Doing things this way with Lync usually leads to long and complicated debugging process. Plan your Lync architecture; leverage information available in the TechNet library, white papers, NextHop articles and resources, and the greater Lync community. If you\u2019re doing something that deviates from established best practices, you\u2019re probably doing something wrong.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">2. Don\u2019t send an internal network to do an external network\u2019s job<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">Deploying Lync Server on an internal network and deploying Lync in an external network environment are completely different worlds.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Deploying Lync in your domain is not complicated\u2014Lync integrates smoothly with other Microsoft products, such as Active Directory, Exchange, and SharePoint, out of the box.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">If you comply with installation requirements and follow the setup wizards, they will guide you to a successful internal network deployment. By contrast integrating Lync with external networks requires skillful advanced planning, that encompasses firewalls, certificates, public DNS, and rigorous testing.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">3. Know your DNS<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">Faulty DNS configuration is the root cause of many Lync deployment problems. Be sure that your DNS records are properly configured and that all values are correct.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">During the DNS configuration phase, refer to Domain Name System (DNS) Requirements in the TechNet library for guidance. Use event logs to trace warnings, errors, and IIS logs (Lync uses IIS extensively\u2014when troubleshooting don\u2019t forget to check the IIS logs).<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">4. Keep it real<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">We all know how cool it is to access Lync on a smartphone. That said, when compared to other features Lync Mobility is not a highly used feature.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Commonly used Lync features stack ranks as follows:<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">1. IM conversations.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">2. Voice calls.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">3. Video calls.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">4. Mobility<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Be sure that your core Lync Server deployment is well established and working smoothly before adding Lync Mobility.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">5. The more (money) you spend, the more (time and problems) you save<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">Because a Lync deployment can use up to five public IPs, SAN certificates, and a reverse proxy, deploying an Edge Server is not a luxury.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Edge Servers make things work in an efficient and straightforward manner. When you have the budget and resources to deploy a by-the-book infrastructure, do it without remorse.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">6. Keep your friends close \u2026 and your Exchange closer<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">When you have a solid Exchange Server deployment, integrating Lync can be smooth and relatively easy.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Be advised, if you want Lync presence with Outlook Web Access or Exchange UM working in tandem with Lync, it requires Exchange expertise. Deep integration with Exchange requires planning, time, and effort.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">7. A true (Lync) friend will always be there for you<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">To effectively leverage Lync Server\u2019s high availability and disaster recovery features (especially if you\u2019re going to deploy a Front End pool), you need a well formulated plan that clearly defines your organization\u2019s high availability needs.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Lync Server 2010 also supports <strong>Survivable Branch Appliance<\/strong>. Survivable Branch Appliance ensures user connectivity in the event your connection with the central Lync site fails.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">8. Waste not, want not<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">Lync Server 2010 roles include Archiving Server, A\/V Conferencing Server, Back End Server, Front End Server, Mediation Server, Monitoring Server, Director, and so forth.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Let your deployment plan dictate which server roles are deployed. For example, compliance requires Archiving Server while Enterprise Voice requires Monitoring Server. In short, do not just start with a full-blown Lync topology\u2014deploy only the roles and features needed by your organization.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">9. Actions (with Lync policies) speak louder than words<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">Default policies are generally global and are managed from the Lync Server Control Panel. This means you can\u2019t tailor features and user permissions at a granular level using the Control Panel. It\u2019s essential to design additional policies that enable you to control all aspects of your deployment.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Policy based management extends to clients and includes determining whether they are enabled for IM, voice, video, archiving polices and so forth.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">As the number of users grows your need to manage the consumption of network resources will also grow. Policies are a powerful tool that makes it possible to keep your Lync environment running smoothly.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<h4><span style=\"font-family: Georgia, Palatino;\">10. Better to be alone than in bad (conference and federation) company<\/span><\/h4>\n<p><span style=\"font-family: Georgia, Palatino;\">The idea of Lync is to enable transparent communication. Federation gives you the ability to communicate directly with people located outside your organization by inviting them to join Lync\u00a0meetings, conferences, instant messages or voice calls.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Federation is a valuable tool that can extend your organizational reach. Even when there are good business reasons for adding federation, exercise caution when extending your network. Plan your policies. Decide who should be able to do what. Be prepared to revisit and revise these policies periodically.<\/span><\/p>\n<p><span style=\"font-family: Georgia, Palatino;\">Based on your experiences installing Lync Server, you might create a top ten tips\u00a0list\u00a0that is\u00a0entirely different\u00a0from mine. My intent is not to create a definitive list, but to share lessons learned and to suggest that before beginning your Lync Server deployment, it\u2019s essential to take time for high-level planning&#8211;before diving into the complexities of the deployment. I look forward to hearing from you.<\/span><\/p>\n<hr \/>\n<p>&nbsp;<\/p>\n<p><a href=\"http:\/\/blogs.technet.com\/b\/nexthop\/archive\/2012\/10\/05\/ten-tips-for-implementing-lync-server-2010.aspx\"><strong>Read more:<\/strong><br \/>\nNextHop: Microsoft Lync Server Documentation Hub<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recently, I read a phrase that seems like a good starting point for this article: \u201cLync is easy, it\u2019s the world around that\u2019s complicated.\u201d Anyone who has deployed a unified communications product knows that the real challenge is to make it talk with and integrate into the existing environment. This article delivers ten high-level tips [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","twitterCardType":"","cardImageID":0,"cardImage":"","cardTitle":"","cardDesc":"","cardImageAlt":"","cardPlayer":"","cardPlayerWidth":0,"cardPlayerHeight":0,"cardPlayerStream":"","cardPlayerCodec":"","footnotes":""},"categories":[19],"tags":[440,442,702,25,441,444,443],"class_list":["post-183","post","type-post","status-publish","format-standard","hentry","category-lync","tag-implementing-lync","tag-implementing-lync-2010","tag-lync","tag-lync-server-2010","tag-nexthop","tag-ten-tips-lync","tag-tips-lync"],"_links":{"self":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/183","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=183"}],"version-history":[{"count":2,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/183\/revisions"}],"predecessor-version":[{"id":1164,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=\/wp\/v2\/posts\/183\/revisions\/1164"}],"wp:attachment":[{"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=183"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=183"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/modern-workplace.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=183"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}