Microsoft Teams – Call Queue – Ringing Tones and Ringback Tones from All Over the World – Replace Default Music on Hold

Every time you define a new Call Queue in Microsoft Teams you are required to upload an Audio File or to use the “Play Default Music” to use as Music on Hold

I can say that a large part of companies require to replace the Default Music with the national Ringing Tone (called also Audible Ring Tone and the Ringback tone)

Users prefer to hear the ringing tone they are used to instead of a music

Finding the right Ringback Tone could be an issue because there is no international standard, so every country has its own version of it

I have tried to create a schema and a deposit of files of ringback tones from all around the World that you can use for your Call Queues

A few notes:

  • I have used a single file for all the countries that have the same ringback tone. The name of the file is visible only to the Teams Admins, but eventually rename it to match the country you need
  • Some countries have more than one ringback tone. From the point of view of associating it to a call queue, any ringback tone is fine, it is just for the user experience
  • In very few cases I have used the nearest ringback tone to the real one just because the difference in the cadence was not relevant
COUNTRY FREQUENCY in Hz CADENCE
in seconds
Ringing tone
(ringback tone)
Albania (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Algeria (People’s Democratic Republic of)4251.5 on 3.5 offAlgeria_ringback_tone
Andorra (Principality of)4251.5 on 3.0 offCyprus_ringback_tone
Anguilla440+4802.0 on 4.0 offNorth America_ringback_tone
Antigua and Barbuda440+4802.0 on 4.0 offNorth America_ringback_tone
Argentine Republic4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Aruba4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Ascension400+4500.384 on 0.192 offUnited_Kingdom_ringback_tone
Australia400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Austria4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Bahamas (Commonwealth of the)440+4802.0 on 4.0 offNorth America_ringback_tone
Bahrain (Kingdom of)4250.4 on 0.2 offMalaysia_ringback_tone
Barbados440+4802.0 on 4.0 offNorth America_ringback_tone
Belarus (Republic of)4250.8 on 3.2 offBelarus_ringback_tone
Belgium4251.0 on 3.0 offBelgium_ringback_tone
Benin (Republic of)4401.7 on 3.3 offFrance_ringback_tone
Bermuda440+4802.0 on 4.0 offNorth America_ringback_tone
Bhutan (Kingdom of)4000.4 on 0.2 offUnited_Kingdom_ringback_tone
Bosnia and Herzegovina4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Botswana (Republic of)4250.4 on 0.2 offMalaysia_ringback_tone
Brazil (Federative Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
British Virgin Islands440+4802.0 on 4.0 offNorth America_ringback_tone
Brunei Darussalam400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Bulgaria (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Burkina Faso4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Burundi (Republic of)4251.7 on 3.3 offGuyana_ringback_tone
Cambodia (Kingdom of)4250.4 on 0.2 offMalaysia_ringback_tone
Cameroon (Republic of)4401.7 on 3.3 offFrance_ringback_tone
Canada440+4802.0 on 4.0 offNorth America_ringback_tone
Cayman Islands4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Central African Republic4251.7 on 3.3 offGuyana_ringback_tone
Chad (Republic of)4401.7 on 3.3 offFrance_ringback_tone
Channel Islands: Guernsey400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Channel Islands: Jersey400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
China4501.0 on 4.0 offChina_ringback_tone
Cook Islands400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Côte d’Ivoire (Republic of)4251.7 on 3.3 offGuyana_ringback_tone
Croatia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Cuba4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Cyprus (Republic of)4251.5 on 3.0 offCyprus_ringback_tone
Czech Republic4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Denmark4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Djibouti (Republic of)4251.5 on 3.5 offAlgeria_ringback_tone
Dominica (Commonwealth of)440+4802.0 on 4.0 offNorth America_ringback_tone
Dominican Republic400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Ecuador4251.2 on 4.6 offPanama_ringback_tone
Egypt (Arab Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
El Salvador (Republic of)4251.2 on 4.6 offPanama_ringback_tone
Estonia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Ethiopia (Federal Democratic Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Falkland Islands (Malvinas)400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Faroe Islands4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Fiji (Republic of)4250.4 on 0.2 offMalaysia_ringback_tone
Finland4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
France4401.5 on 3.5 offFrance_ringback_tone
French Departments and Territories in the Indian Ocean4401.5 on 3.5 offFrance_ringback_tone
French Guiana (French Department of)4401.5 on 3.5 offFrance_ringback_tone
French Polynesia (Territoire français d’outre-mer)4401.7 on 3.3 offFrance_ringback_tone
Gabonese Republic4401.7 on 3.3 offFrance_ringback_tone
Gambia (Republic of the)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Georgia4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Germany (Federal Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Gibraltar400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Greece4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Greenland (Denmark)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Grenada440+4802.0 on 4.0 offNorth America_ringback_tone
Guadeloupe (French Department of)4401.5 on 3.5 offFrance_ringback_tone
Guinea (Republic of)4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Guyana4251.75 on 3.25 offGuyana_ringback_tone
Iceland4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
India400×25 0.4 on 0.2 offIndia_ringback_tone
Indonesia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Iran (Islamic Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Ireland400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Italy4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Jamaica440+4802.0 on 4.0 offNorth America_ringback_tone
Japan4001.0 on 2.0 offJapan_ringback_tone
Kenya (Republic of)4250.67 on 3.0 off 1.5 on 5.0 offKenya_ringback_tone
Kiribati (Republic of)4250.4 on 0.2 offMalaysia_ringback_tone
Korea (Republic of)440+4801.0 on 2.0 offKorea_ringback_tone
Kuwait (State of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Kyrgyz Republic4250.8 on 3.2 offBelarus_ringback_tone
Lao People’s Democratic Republic4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Latvia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Lebanon4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Lesotho (Kingdom of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Liberia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Liechtenstein (Principality of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Lithuania (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Luxembourg4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Macao, China4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Madagascar (Republic of)4251.7 on 3.3 offGuyana_ringback_tone
Malawi4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Malaysia4250.4 on 0.2 offMalaysia_ringback_tone
Maldives (Republic of)4000.4 on 0.2 offUnited_Kingdom_ringback_tone
Mali (Republic of)4251.5 on 3.0 offCyprus_ringback_tone
Malta4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Martinique (French Department of)4401.5 on 3.5 offFrance_ringback_tone
Mauritania (Islamic Republic of)4251.5 on 3.5 offAlgeria_ringback_tone
Mauritius (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Mayotte4401.5 on 3.5 offFrance_ringback_tone
Mexico4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Moldova (Republic of)4250.8 on 3.2 offBelarus_ringback_tone
Monaco (Principality of)4401.7 on 3.3 offFrance_ringback_tone
Montserrat440+4802.0 on 4.0 offNorth America_ringback_tone
Morocco (Kingdom of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Namibia (Republic of)4000.4 on 0.2 offUnited_Kingdom_ringback_tone
Netherlands (Kingdom of the)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
New Caledonia (Territoire français d’outre-mer)4401.7 on 3.3 offFrance_ringback_tone
New Zealand400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Niger (Republic of the)4401.7 on 3.3 offFrance_ringback_tone
Norway4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Oman (Sultanate of)4250.4 on 0.2 offMalaysia_ringback_tone
Panama (Republic of)4251.2 on 4.6 offPanama_ringback_tone
Papua New Guinea400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Paraguay (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Philippines (Republic of the)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Poland (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Portugal4251.0 on 5.0 offPortugal_ringback_tone
Qatar (State of)400+4500.38 on 2.0 offUnited_Kingdom_ringback_tone
Romania450×251.85 on 4.15 offRomania_ringback_tone
Russian Federation4250.8 on 3.2 offBelarus_ringback_tone
Rwanda (Republic of)4401.7 on 3.3 offFrance_ringback_tone
Saint Helena400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Saint Kitts and Nevis440+4802.0 on 4.0 offNorth America_ringback_tone
Saint Pierre and Miquelon (Collectivité territoriale de la République française)4401.5 on 3.5 offFrance_ringback_tone
Saint Vincent and the Grenadines400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Samoa (Independent State of)4250.4 on 0.2 offMalaysia_ringback_tone
San Marino (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Saudi Arabia (Kingdom of)4251.2 on 4.6 offPanama_ringback_tone
Seychelles (Republic of)4250.4 on 0.2 offMalaysia_ringback_tone
Sierra Leone4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Singapore (Republic of)425×40.4 on 0.2 offSingapore_ringback_tone
Slovak Republic4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Slovenia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Solomon Islands400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
South Africa (Republic of)4000.4 on 0.2 offUnited_Kingdom_ringback_tone
Spain4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Sri Lanka (Democratic Socialist Republic of)4250.4 on 0.2 offMalaysia_ringback_tone
Sudan (Republic of the)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Swaziland (Kingdom of)4000.4 on 0.2 offUnited_Kingdom_ringback_tone
Sweden4251.0 on 5.0 offPortugal_ringback_tone
Switzerland (Confederation of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Tajikistan (Republic of)4250.8 on 3.2 offBelarus_ringback_tone
Tanzania (United Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
The Former Yugoslav Republic of Macedonia4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Tokelau400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
Trinidad and Tobago440+4802.0 on 4.0 offNorth America_ringback_tone
Tunisia4251.2 on 4.6 offPanama_ringback_tone
Turkey4502.0 on 4.0 offTurkey_ringback_tone
Turks and Caicos Islands440+4802.0 on 4.0 offNorth America_ringback_tone
Uganda (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
United Arab Emirates400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
United Kingdom of Great Britain and Northern Ireland400+4500.4 on 0.2 offUnited_Kingdom_ringback_tone
United States of America440+4802.0 on 4.0 offNorth America_ringback_tone
Uruguay (Eastern Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Vanuatu (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Venezuela (Bolivarian Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Wallis and Futuna (Territoire français d’outre-mer)4401.5 on 3.5 offFrance_ringback_tone
Yemen (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone
Zambia (Republic of)4251.0 on 4.0 offEuropean_ETSI_425_ringback_tone

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